OUR VISION

In service of its mission, Klamath Tribal Health & Family Services envisions a vibrant and healthy tribal community through the delivery of an accessible, high-quality, innovative, sustainable, and culturally-relevant healthcare program.

OUR MISSION

To advance the overall mission of The Klamath Tribes and the trust responsibilities of the Indian Health Service and the United States government by providing quality, comprehensive, patient-focused
health care in a culturally-sensitive manner while eliminating disparities
and barriers to health.

OUR CORE VALUES

Waq’lis ?i is a term from our language and means “How are you?” We have incorporated the word to help convey our core values to one another. Core values are the principles that guide our day to day behaviors, our decisions, our actions and our relationships with each other and with the people we serve.

W Wellness – We strive to improve the wellbeing of our patients through preventive approaches to health management by providing services to increase balance in body, mind, spirit, and heart.
A Accountability – We accept responsibility for our actions, attitudes and mistakes.
Q Quality – We strive to deliver high quality patient care and we all take part in quality improvement activities. We endeavor to ensure patient and employee safety.
L Leadership Excellence – Every KTHFS employee is a leader. Our actions are driven by our desire to do our best at all times. We work together to make the most efficient use of our resources, with dedication, commitment and perseverance.
I Integrity and Ethics – We accept responsibility for our behaviors and aspire to the highest standards of ethical conduct and performance. We are honest in our everyday business dealings. We protect confidentiality and secure patient health information.
S Service and Sensitivity – We demonstrate commitment to our community through exceptional service to all internal and external customers. Going above and beyond for all of our patients is our expectation. We honor cultural traditions and values and we treat others the way we want to be treated, with sensitivity. We always respond to the needs of our patients and fellow workers—with respect and compassion.
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I Innovation – We seek innovative solutions on issues affecting the health of our patients and the status of the organization.